Private Policy

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1. Information We Collect

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We may collect information about you in a variety of ways:

• Personal Data: Includes your name, email address, phone number, and shipping address when you make a purchase, subscribe to our newsletter, or fill out forms on our site.

• Payment Information: When you make a purchase, we collect payment details necessary to complete the transaction (e.g., credit card information), but we do not store this information. All payments are processed through secure third-party services.

• Usage Data: Includes information about how you use our site, such as IP address, browser type, access times, and referring website addresses.

• Cookies and Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our site to improve your user experience.

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2. How We Use Your Information

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We use your information to:

• Process and fulfill orders, including shipping and handling

• Communicate with you about your orders, updates, and promotions

• Improve and personalize your experience on our site

• Respond to your inquiries and provide customer support

• Protect against unauthorized transactions, fraud, and other harmful activities

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3. Sharing Your Information

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We do not sell, rent, or trade your personal information. We may share your information with:

• Service Providers: To process payments, fulfill orders, and provide marketing assistance

• Legal Compliance: If required to do so by law or to protect the rights and safety of our business and users

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4. Security of Your Information

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We implement security measures designed to protect your personal information from unauthorized access. However, please be aware that no electronic transmission over the internet is completely secure.

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5. Your Privacy Choices

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• Cookies: You can disable cookies in your browser settings, though some site features may not function properly.

• Marketing Communications: You may opt-out of marketing emails by following the unsubscribe instructions included in each email.

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6. Children's Privacy

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Our website is not intended for individuals under the age of 18. We do not knowingly collect information from children under 18.

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7. Updates to This Privacy Policy

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We may update this Privacy Policy from time to time. Changes will be posted on this page, and the updated date will be reflected at the top of the policy.

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8. Contact Us

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If you have questions about this Privacy Policy, please contact us at:

• Email: cosmiccreole@gmail.com

• Mail: Cosmic Creole Herbal Apothecary, 849 W 115th St, Chicago, IL 60643

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Thank you for trusting Cosmic Creole with your information.

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​Last Updated: May 9, 2025